Host-It is a managed IT and cybersecurity provider based on Boghall Road in Bray. We look after Wicklow businesses, from offices and professional practices to trades and growing teams, in Bray, Greystones, Wicklow town, Arklow and across the county. If your business is in Wicklow but some of your staff are in Dublin, we cover both under one agreement.
Host-It at a glance
- 700+ endpoints under management for Irish SMEs
- Under 15 minutes average first response
- 23 years supporting Irish businesses, established 2003
- 5.0 from 10 Google reviews
- In-house, Irish-based engineers, with no outsourced helpdesk
- No call-out fees
IT support from a team based in Bray
Most IT problems are fixed remotely, usually within the same working day. When something does need someone on site, you are dealing with our own engineers, based in Ireland and working for us, rather than an outsourced helpdesk or someone driving in from the other side of Dublin.
Every request is logged in one customer portal, so you can see what has been raised, who is working on it and what has been closed. In the background we monitor your devices, so a failing drive, a missed backup or a machine that has fallen behind on updates is picked up before your staff notice it.
What we run for Wicklow businesses
You can hand us your whole IT function, or keep an in-house person and use us for the parts they should not have to carry alone.
- Managed IT support: helpdesk, monitoring, patching and user support for your team.
- Managed security and endpoint protection: Huntress, with real people reviewing alerts, in place of an antivirus that nobody watches.
- DNS filtering and web security: DNSFilter blocks malicious and unsuitable sites before they load.
- Backup and disaster recovery: Comet Backup, with restores tested rather than assumed.
- Microsoft 365 and cloud: migration, administration, multi-factor authentication and conditional access through Entra.
- VoIP phone systems: business phones that work the same in the office, at home and on a mobile.
- Office setup and relocation: networking, Wi-Fi and equipment for a new or moving office.
For the bigger picture, see our pages on managed service providers in Ireland and cyber security services.
We also have dedicated pages for accountants and tax practices and solicitors and law firms.
Start with a free IT review
The best way to find out whether we are a fit is to let us look at your setup. We carry out the review remotely, looking at your devices, Microsoft 365, backups and security controls. For larger setups we can also visit your site where needed. You then get a short, plain-English summary of what we found, ranked by risk, with the next action beside each item. You can act on it yourself, with your current provider, or with us.
These are examples of the kind of findings a review produces. They are illustrative, not a real client report.
| Priority | Example finding | Effort | Next action |
|---|---|---|---|
| P1 | Backups are running, but a restore has never been tested | 1 day | Run and document a test restore |
| P1 | Some devices have no managed endpoint protection | 1 to 2 days | Close the protection gaps |
| P2 | Multi-factor authentication is not enforced for every Microsoft 365 account | Half a day | Enforce MFA and add conditional access |
| P2 | Accounts for former staff and unused licences are still active | Half a day | Clean up accounts and reconcile licences |
| P3 | Laptops are approaching the end of Windows support | Phased | Plan a staged replacement |
Covering Bray, Greystones and the rest of Wicklow
We support businesses across the county, including:
- Bray, Kilmacanogue and Enniskerry
- Greystones, Delgany and Kilcoole
- Newtownmountkennedy, Rathnew and Ashford
- Wicklow town, Rathdrum and Arklow
- Blessington and west Wicklow
We also support businesses in south Dublin, including Shankill, Dún Laoghaire, Cherrywood and Sandyford. If your town is not listed, ask us.
A framework, not a pile of tools
We run the same proven stack for every client and document how it is set up. That means your IT does not depend on one person remembering how it was done. Our baseline follows the CIS Controls, which gives us a checklist to work through instead of buying products one at a time:
- Multi-factor authentication and conditional access on Microsoft 365
- Managed endpoint detection and response on every device (Huntress)
- DNS filtering (DNSFilter)
- Backups with regular restore tests (Comet)
- Patching and monitoring through our service desk platform
What our clients say
Helped move our company to the cloud and also simplified our setup.
Susan Thomas
Great company, have used them for our IT support needs for the last few years.
Anthony Kruger
Common questions
How quickly can someone get to us in Wicklow?
Our average first response is under 15 minutes, and most problems are fixed remotely, so there is nothing to wait for. When a visit is needed, our own Irish-based engineers come from Bray, which puts Bray, Greystones and the north of the county close by.
Do you charge extra for call-outs in Wicklow?
No. We do not charge call-out fees, in Wicklow or anywhere else we support.
Which Wicklow towns do you cover?
Bray, Greystones, Delgany, Kilcoole, Newtownmountkennedy, Wicklow town, Rathnew, Ashford, Enniskerry, Kilmacanogue, Rathdrum, Arklow and Blessington, along with the rest of the county.
We are based in Wicklow but have staff in Dublin. Can you cover both?
Yes. One helpdesk and one agreement cover every location, whether that is an office in Greystones and another in Dublin, or staff working from home.
We already have someone who looks after IT. Can you work alongside them?
Yes. We can take over the whole function, or cover the parts your in-house person should not have to handle alone, such as security, backups, after-hours cover and projects.
What do we need to do to switch to Host-It?
Very little. We review your current setup, agree a start date that fits your notice period, and have monitoring and protection in place before we take over. From then on your staff contact our helpdesk.
Know where your IT stands
Whether you are in Bray, Greystones or Arklow, the same issues come up again and again: backups nobody has tested, accounts nobody has reviewed, and one person who is the only one who knows how everything works. A review tells you which of these apply to you.