VoIP Phone Systems for Irish Businesses
Host-It supplies and supports cloud VoIP phone systems for SMEs across Dublin, Wicklow and the rest of Ireland. Your business phone system runs in the cloud instead of on a box in the comms cupboard, so your team can take calls at their desk, at home or on their mobile, and you pay per user instead of paying for hardware and line rental. Most businesses that switch reduce their phone bill by up to 80%.
We are an Irish managed service provider based in Bray, Co. Wicklow, so the same in-house team that sets up your phones also looks after your IT, network and security. When something goes wrong, there is one number to call.
What a hosted VoIP phone system gives your business
- Lower call costs. Calls run over your internet connection, and calls between your own offices and staff are free.
- Work from anywhere. Make and receive business calls on a desk phone, on your laptop or on your mobile with the 3CX app, using your business number.
- Scale up or down easily. Add a new user in minutes when someone joins, and remove them when they leave. No new hardware or engineer visit.
- Works with the tools you already use. Integrates with Microsoft Teams, CRM systems and remote working tools.
- International numbers. International DIDs let overseas customers call you at local rates.
Business phone system features
- Auto-attendant and call forwarding to send callers to the right person or team first time
- Voicemail to email so messages are never missed when you are out of the office
- HD call quality on desk phones, softphones and mobiles
- Mobile and desktop apps for staff who work remotely or on the road
- Call recording and reporting to track call volumes and improve customer service
- Conference calling and video meetings built in
VoIP compared with a traditional phone system
| Traditional phone system | Host-It cloud VoIP | |
|---|---|---|
| Call costs | High | Low, with free internal calls |
| Work from anywhere | No | Yes, on mobile and laptop |
| Voicemail to email | No | Yes |
| Adding users | Limited by hardware | Add users in minutes |
| Video conferencing | No | Yes |
| On-site PBX hardware | Required | Not required |
For a deeper comparison, see VoIP versus PBX and Microsoft Teams Phone versus VoIP.
How switching to VoIP works
- Review. We look at how your business uses its phones today: numbers, users, call flows and sites.
- Design. We recommend a plan and set up your call routing, auto-attendant and voicemail to suit how you work.
- Set up. We configure your system and apps. In many cases you can keep using your existing phones.
- Support. Our Irish-based helpdesk supports your phone system alongside the rest of your IT.
VoIP plans and pricing
Pricing is per user, with no hidden fees, and plans scale with your business.
- Starter – essential calling features for small businesses
- Business – adds call recording, mobile apps and more
- Enterprise – advanced call routing, video conferencing and CRM integration
Contact us for a quote based on your number of users and sites.
Why choose Host-It as your VoIP provider in Ireland
- One provider for phones and IT. Your phone system depends on your network and internet connection. We manage all three, so problems are fixed rather than passed between suppliers.
- Irish, in-house engineers. Based in Bray and supporting businesses across Dublin, Wicklow and Ireland.
- Part of a managed service. VoIP can be added to our managed IT services or IT support so everything is covered under one agreement.
Learn more about business VoIP
- Hosted VoIP phone systems for business: what to look for
- VoIP vs traditional phone systems
- VoIP versus PBX: which suits your business?
- Microsoft Teams Phone versus VoIP
Talk to us about your business phone system
Tell us how many users and sites you have and how your team works, and we will recommend the right setup. Call 01 524 1155, email support@host-it.ie, or book a free review.